Shipping policy
Processing Times
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking once your order ships. During high-volume periods, processing may take an additional 1–2 days.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected method.
Estimated Delivery
- Domestic (U.S.): 2–7 business days after shipment
- International: 7–21 business days after shipment
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or customs processing.
Tracking
Your tracking number will be emailed once your order ships. Allow 24–48 hours for tracking updates to appear after your shipment notification.
Incorrect Addresses
Please verify your shipping address before placing your order. We are not responsible for orders lost or delayed due to an incorrect address provided at checkout. If you catch an error, contact us at info@conquerormade.com immediately — we will do our best to correct it before the order ships.
Lost or Stolen Packages
Once a package is in the carrier's possession and marked as delivered, we are not responsible for loss or theft. If your package shows as delivered but cannot be located, contact the carrier directly. If you need further assistance, reach out to us and we will help where we can.
International Orders
International customers are responsible for all customs duties, taxes, and import fees required by their country. These charges are not included in the order total and are collected by the carrier or local customs authority upon delivery.
Contact
Questions about your shipment? Email us at info@conquerormade.com. We respond Monday–Friday, 9 AM–5 PM EST.